Frequently Asked Questions

How does Bee Delightful™ rescue bees?

We donate to make the bee removal/rescue process free for people in our communities. When wild bees accidentally co-inhabit our homes and backyards, they are subject to harmful pesticides and herbicides. Our team tries to intervene as often as possible to safely relocate these colonies to chemical-free properties with plenty of room to forage and pollinate, wildly. The more jars of Canna Bees™ we sell, the more colonies we’re able to afford to rescue for free. Our rescue operators, Steve Butler and Justin Russell, are the real heroes, though. Thanks to their brave work and the support of our customers, we’re on track to reach our goal to rescue over One Million Bees in our first year of business.

If you need bees removed properly from your home or place of business, we recommend you reach out to Steve at Company Bee (@companybeetexas). You never know, we may surprise you with a free removal!

What are your standards for beekeeping and extracting honey?

We bee-lieve we have the absolute highest standards in the industry. Our beekeepers tend to the honeybees without the use of treatments or chemicals. Our beekeepers don’t use pesticides or herbicides on their properties, either. We wait until our bees have capped off each honey store completely with beeswax before extracting the honey. By capping off their stores, they signal to the world that their nectar has become honey. We make sure not to prematurely intervene during this phenomenal, natural process. These standards ensure we can continue to provide the purest, most natural tasting RAW honeys on the market.

What makes honey RAW?

The technical definition of raw honey is very loose: it just means not heated past pasteurization. Great, now what does that mean? It’s important to first understand what happens inside a beehive. When honeybees are at work, their collective body temperature rises and consequently warms their work area – that is, the honey. The temperature of an active hive, therefore, is about 95ºF (35ºC), and the honey is stable and “alive” – or rather, the enzymes in honey that give it the nutritional and beneficial qualities are alive. As long as the temperature of honey does not significantly rise past 95ºF/35ºC, the honey has not been pasteurized.

What are the benefits of RAW Honey?

- Good Source of Antioxidants
- Antibacterial and Antifungal
- Anti-inflammatory
- Digestive Aid
- Sore Throat remedy

What should I do if the honey crystallizes?

Honey is a super-saturated solution of two sugars: glucose and fructose. The proportions of these two sugars are characteristic of the plants the bees fed on to make their honey. It’s the glucose that crystallizes. It’s the natural and spontaneous process of RAW honey. To return the honey to its liquid state, warm up some water in a pot or pan. Add the jar of Canna Bees™ to the pot or pan. You want the jar to be about 1/2 submerged in water. Stir the honey carefully as it warms, and your honey should return to its liquid state. Be careful, however, not to get water in the honey.

Why does the honey vary in color?

Raw, small batch honey will vary in color and flavor from season-to-season and hive-to-hive. As our bees are free to forage wildly and pollinate whichever flora they choose, the honey characteristics are representative of that freedom. We do not “cut” our honey with any artificial agents to keep uniformity. Our apiaries are rich in Texas Wildflowers, though, and therefore our honey is a flavorful representation of the seasonal varieties.

What’s your return policy?

We accept returns in the rare instance that products are visibly damaged due to shipping. Send us an email with your order # and photos to support your claim and we’ll be in contact soon about your order.

Send returns to:

Bee Delightful
2105 W. 10th St.
Austin, TX 78703